Refund policy

No Physical Returns Accepted

Due to FDA regulations, health and safety standards, and the nature of dietary supplements, Tallori does not accept physical returns under any circumstances.

Once a product has left our facility, it cannot be resold or restocked for safety and regulatory compliance reasons.

Non Refundable Items

Certain types of items cannot be returned under any circumstances, including opened or unopened supplement products, perishable goods, sale items, and gift cards.

For questions about whether your order qualifies, please contact us at support@tallori.com before taking any action.

Our Satisfaction Guarantee

We stand behind the quality of our products and offer a 60 day satisfaction guarantee on your first order only, subject to the conditions below.

This guarantee is limited to one claim per customer, household, or shipping address.

To be eligible for a refund under our satisfaction guarantee, all of the following conditions must be met:

Your request must be submitted within 60 days of your delivery date.

You must provide your order number and the email address used at checkout.

You must provide a clear reason for your dissatisfaction, along with supporting photos where applicable.

The claim must be your first refund request with Tallori.

The request must be submitted directly to support@tallori.com. We do not process refund requests through any other channel.

Refunds are issued at our discretion based on the information provided. General dissatisfaction without supporting details does not automatically qualify for a refund under this guarantee.

Refund Process

All requests must be submitted through our customer service team at support@tallori.com.

Approved refunds are issued to your original payment method within 5 to 10 business days.

We do not process refunds for chargebacks, claims filed without prior contact, or disputes opened before contacting our support team. Taking such action may void eligibility under our satisfaction guarantee.

Damaged or Defective Products

If your product arrives damaged or defective, contact us immediately with photos.

If approved, we will replace or refund the product at no additional cost. This is separate from the satisfaction guarantee and is not subject to the first order limitation.

Subscription Orders

Subscription orders can be canceled, paused, or updated before the next order is processed.

Once a subscription order has been processed, packed, or handed to fulfillment, it may no longer be eligible for cancellation or refund.

Customers are responsible for managing their subscription before the renewal date.

International Orders

Due to customs regulations and international shipping logistics, we cannot facilitate returns from international destinations.

Our satisfaction guarantee still applies under the conditions above. Please contact us to discuss your concern.

Final Decision

Our customer service team will provide one resolution per claim.

Once a final decision has been communicated, the matter is considered closed. We are unable to continue correspondence on resolved or ineligible claims.

For any questions, contact support@tallori.com before taking any other action.

Important Notice

Tallori products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease.

Results may vary from person to person. Tallori is designed to support healthy growth, bone strength, and daily nutrition by helping fill nutritional gaps. It does not override genetics or guarantee height increase.